1. Who controls your data
Eraddat Global Trading Establishment, trading as ERA TEX, is the controller of personal data described in this policy. Our showroom is located on Abu Bakr Al Siddiq Street, Abubakir, Dammam 32271, Saudi Arabia.
2. Data we collect
Information you provide when contacting us, such as your name, company, phone number, email address, uniform requirements, quantities, sizes, branding details and delivery location.
Technical and usage information generated when you use the website, such as pages viewed, interactions, referral source, browser and device information, approximate location derived from IP address, and analytics identifiers.
We do not intentionally request sensitive personal data through this website. Please do not send sensitive information unless it is necessary and specifically requested.
3. Why we use your data
We use personal data to respond to enquiries, prepare quotations, manage company uniform requests, provide customer service, understand website performance, improve content and user experience, protect the website, prevent misuse, and comply with applicable legal obligations.
Depending on the activity, processing may be based on your consent, steps requested before entering into a contract, our legitimate interests where permitted, or compliance with a legal obligation.
4. Analytics and cookies
We use Google Analytics to measure website visits and interactions. Google Analytics may set cookies or use similar identifiers and may receive technical information about your device and use of the website. We use these insights in aggregated form to improve the website and understand which pages and contact options are useful.
You can restrict or delete cookies through your browser settings. Disabling some technologies may affect measurement or certain website functions.
6. International transfers
Some technology providers may process data outside Saudi Arabia. Where personal data is transferred outside the Kingdom, we seek to apply the requirements and safeguards provided by the Saudi Personal Data Protection Law and its implementing regulations.
7. How long we keep data
We retain personal data only for as long as needed for the purpose for which it was collected, to manage an enquiry or business relationship, and to meet applicable legal, accounting or dispute-resolution requirements. Data is then deleted, anonymised or securely retained where the law requires it.
8. Your rights
Subject to the Saudi Personal Data Protection Law and applicable exceptions, you may have the right to be informed about processing, access your personal data, obtain a copy in an available clear format, request correction, completion or updating, request destruction when applicable, and withdraw consent where consent is the legal basis.
To exercise a right, email info@eraddatglobal.com. We may need to verify your identity before completing a request. You may also submit a complaint to the competent Saudi data protection authority.
9. Security
We apply reasonable organisational and technical measures designed to protect personal data against unauthorised access, disclosure, alteration, loss or destruction. No internet transmission or storage method can be guaranteed to be completely secure.
10. Children
This website is intended for business and professional users and is not directed to children. We do not knowingly collect children’s personal data through the website.
11. Changes to this policy
We may update this policy when our services, technologies or legal obligations change. The effective date shown at the top will be updated when a revised version is published.
12. Contact us
Privacy enquiries and rights requests: info@eraddatglobal.com. Telephone: +966 55 312 8752. Address: Abu Bakr Al Siddiq Street, Abubakir, Dammam 32271, Saudi Arabia.